Blog

The January Ideas Exchange: follow up
Credit unions

The January Ideas Exchange: follow up

We’ll be hosting another Credit Union Ideas Exchange on 2nd May. If you’d like to come along, book your place....
Read More
Choosing online chat
Technology

Choosing online chat

Online chat is an application integrated to your website. You can use chat to hold rich text discussions with visitors...
Read More
Using Minumum Viable Product to get your website right
Strategy

Using Minumum Viable Product to get your website right

Members want digital. That’s not news. Hundreds of research projects identify mobile-first consumer preferences. And not just for millennials. Importantly...
Read More
third-sector.co.uk Director joins the Finance Innovation Lab Fellowship
Alternative finance

third-sector.co.uk Director joins the Finance Innovation Lab Fellowship

Third-sector.co.uk Director, Adrian Davies, has been selected for the 2019 Fellowship Programme at the Finance Innovation Lab. Adrian's linked company,...
Read More
Still applying last century’s IT strategy?
Strategy

Still applying last century’s IT strategy?

Back office systems that do everything don’t exist. Buying software on the basis that it covers all your business needs...
Read More
Making Open Banking work for the benefit of your members
Technology

Making Open Banking work for the benefit of your members

Open Banking provides an opportunity to educate customers and improve credit decisions. Because Open Banking lets lenders view applicants' bank...
Read More
Satsuma goes pear-shaped (slick customer experience isn’t enough)
Lending strategy

Satsuma goes pear-shaped (slick customer experience isn’t enough)

Ten years ago I ran a focus group of low income borrowers to understand the impact the Government’s Growth Fund...
Read More
Good loan applicants are being turned away
Lending strategy

Good loan applicants are being turned away

5 million people were declined for credit last year. Many for good reason; 1/4 of applicants were in financial difficulty....
Read More
Why you need to be concerned about affordability
Lending strategy

Why you need to be concerned about affordability

Despite tightening regulations to protect consumers from over-indebtedness, insolvencies for 18 to 34 year olds are up by one third....
Read More
Technology

Digitally included but financially excluded?

The data we use for lending decisions in the UK is out of sync with modern realities. Such a narrow...
Read More
retailCURe gets regulatory approval
Uncategorized

retailCURe gets regulatory approval

Key sponsors and ambassadors, including Theo Paphitis and John Lovering celebrated the milestone at the Manchester Art Gallery Two years...
Read More
A credit union for retail
News

A credit union for retail

A formal application to establish the credit union for retail (retailCURe) was submitted to the Financial Conduct Authority and Prudential...
Read More