Members want digital. That’s not news. Hundreds of research projects identify mobile-first consumer preferences. And not just for millennials. Importantly there is a growing expectation that credit unions will do more. Members want help to achieve their financial goals. Do you know exactly how members want to interact with your credit union? Almost certainly not. … Read moreUsing Minumum Viable Product to get your website right
Back office systems that do everything don’t exist. Buying software on the basis that it covers all your business needs is last century’s strategy. IT platforms operating as part of a wider ‘eco-system’ enable you to pick best in class functionality. An eco-system approach enables specialisation. Maintaining a core banking platform is enough to keep … Read moreStill applying last century’s IT strategy?