IT strategy

How can smaller, community-based lenders compete with online disrupters and challenger banks? Operating on a ‘mobile first’ basis. Investing millions in great customer experience.  This is spending beyond the capacity of most responsible lenders.

We can help you implement affordable financial technology to boost growth.

Charities, public and private sector organisations can be supported to transform  operating models. If you’re looking to integrate old technology that you’ve bandaged together over the years, we can help. Improving the online experience is probably a high priority. Because of this, we can build you a better web front end with integrations that improve productivity and customer service.

How we can help

IT strategies vary in scope. From replacing an entire core platform to implementing smaller applications that improve productivity.

As a result, an assignment usually begins with a strategic overview. First of all what is the organisation looking to do? Why are current IT systems failing? Do you keep up to date with information security?

Functional requirements define how services should work from a user’s perspective. They describe features that a system must accomplish. Requirements gathering involves creating user stories and prioritising these according to Must have, Should have, Could have, and Won’t have (MoSCoW).

Because of our extensive experience we help clients recognise the strengths and weaknesses of different providers. Another area is understanding cost vs benefit and different contractual models. Additionally we advise on regulatory requirements.

An organisation may be looking to purchase new services. Therefore Request for Information and Request for Proposal processes are supported.

We also provide project management for entire or partial migrations and wider digital transformations.

Our thinking

Do you know exactly how your service users want to interact with your organisation? Almost certainly not. Therefore we recommend taking a Minimum Viable Product (MVP) approach to transformation.

Read more about our take on MVP and websites.

Gone are the days when a one-off purchase of licenced software delivered everything you need. IT platforms operating as part of a wider ‘eco-system’ enable you to pick best in class functionality. An eco-system approach enables specialisation.

Read more about how you can avoid applying last century’s IT strategy.

Expertise in IT
Adrian reviewed our processes & made recommendations as to changes that will result in increased sales via interfacing new technologies within existing processes. His knowledge & expertise in the area of loans & I.T. is exceptional & Adrian has worked with us many times in past & look forward to partnering with him in the near future.
Dharminder Dhaliwal
Business & Finance Manager / Castle & Crystal Credit Union

Contact us