Online chat is an application integrated to your website. You can use chat to hold rich text discussions with visitors to your website. Importantly, 40% of online consumers say that having questions answered by a live person is one of the most important features a website can offer. One in five people use online chat … Read moreChoosing online chat
Back office systems that do everything don’t exist. Buying software on the basis that it covers all your business needs is last century’s strategy. IT platforms operating as part of a wider ‘eco-system’ enable you to pick best in class functionality. An eco-system approach enables specialisation. Maintaining a core banking platform is enough to keep … Read moreStill applying last century’s IT strategy?